According to OpenAI (@OpenAI), the company has introduced GPT-Realtime, its most advanced speech-to-speech AI model tailored for developers, alongside significant updates to the Realtime API. This launch provides developers with low-latency, high-accuracy real-time speech processing, enabling seamless integration into voice assistants, customer service bots, and interactive applications. The new API enhancements improve reliability and speed, which are crucial for businesses deploying conversational AI solutions at scale. This release marks a strategic move by OpenAI to strengthen its position in the growing market for real-time AI voice technologies and offers new business opportunities for companies aiming to deliver faster, more natural user experiences (source: OpenAI, August 28, 2025).

According to @elevenlabsio, Cisco's Webex AI Agent now features expressive and engaging speech powered by ElevenLabs, seamlessly integrated with large language models (LLMs). This solution connects with enterprise CRM, ERP, and HR systems, enabling businesses to deliver instant, meaningful customer support around the clock. Industry experts highlight that the integration of advanced AI voice technology with enterprise workflows is driving a new standard in conversational AI, improving customer satisfaction and operational efficiency for organizations adopting AI-powered contact centers (source: @elevenlabsio on Twitter, June 23, 2025).